Fansace Customized Service Framework for Global Partners

In order to help our global agency partners to join the Fansace brand quickly, we provide comprehensive customized services covering brand presentation, product development, marketing support and after-sales guarantee. Below are the details of the service framework:

Service objective

Enhancing customer competitiveness and Empowering brand agents

Fansace focuses on intelligent electric mattresses, complemented by traditional mattresses. Through the combination of future innovation and traditional product design, we provide differentiated and customized solutions to help our partners quickly establish market advantages and expand their reach.

Customized service modules

We have always followed the standardization rules for a rigorous production process, saving time and cost for both parties and bringing maximum benefits to you.

01

Product Customization

Personalized combinations to meet the diverse procurement needs of partners: We offer a variety of electric and traditional mattress designs to cater to the varying needs of different markets.

Functional Upgrades: Our current generation of electric mattresses supports head and foot elevation, adjustable cushion firmness, and temperature-regulating fabrics. Future models will feature sleep monitoring, anti-snoring technology, massage functions, and other intelligent upgrades.

Diversified material selection (not only fits the concept of environmental protection, but also meets the unique material selection needs of agent customers): provide environmentally friendly materials (natural latex, organic cotton, memory foam, recycled fibre, etc.) to ensure product environmental protection, comfort and durability.

Exclusive market appearance (designing product appearance according to local conditions, catering to the agent market and boosting sales): Custom mattress designs tailored to local preferences, including size, color, fabric, and logo options, enhancing brand differentiation and boosting sales.

02

Brand promotion support

● Digital display of the brand's official website and multi-channel social media promotion to enhance the brand's visual visibility and engagement.

● Provide high-quality product materials (such as high-definition pictures, promotional videos, product brochures, etc.) to facilitate the promotion of the brand by agents.

● Customized marketing campaigns (e.g. festive promotions in the agency market, brand event day discounts, etc.) to help agency customers quickly increase sales and brand awareness.

03

Logistics and delivery services

Flexible delivery options: support FOB, CIF, DDP and other delivery modes to meet different customer needs.

Efficient supply chain management: Optimize production and logistics links to ensure on-time delivery of products to target markets.

Global distribution network: collaborate with international logistics partners to provide fast and safe transport services.

04

After-sales service support

Technical training: provide product function and after-sales service training for agent customers to ensure market implementation on the ground.

Dedicated account manager: Equipped with one-on-one service consultant, answering customers' questions in real time and providing optimization suggestions.

After-sales protection: provide after-sales specialists to answer product warranty instructions, product quality solutions and other services to enhance customer satisfaction.

Fansace service advantages

Demand docking, Program design, Signing co-operation, Product production and delivery, Market support and maintenance.